Shipping & returns

All returns or exchanges must take place within 30 days of purchase.

Absolutely NO returns or exchanges on customized product.

Online orders are not processed on weekends or after 5pm on weekdays, please allow 3-5 business days for your order to be processed. 

No returns or exchanges will be accepted at the stadium on game days.

Returns/exchanges can be made at our downtown shop open Monday-Saturday.

If you would like to ship any items back for a return or exchange please contact: merchandise@fccincinnati.com